MegaBounce - Bouncy Castle Hire & Amusement Hire in Ross-on-Wye, Herefordshire

FAQs

How can I book?

You can book online, you set up a free account with us, check availability and book there and then. You will then get email confirmation of your booking. You can also call us on 07796871141 and we can book it in for you. We can also take bookings on our facebook page and twitter account.

How long before my event do I need to book?

Please book as early as possible to avoid disappointment. During peak periods we can get fully booked very quickly. This said, you can book online as late as 24hours before your event, providing we have availability. In the 24 hour period before your event you can make a booking over the phone, again providing we have availability. In extreme circumstances, if you contact us by phone on the day of your event, we will do our very best to try and accommodate you.

Do you take a deposit? How do I pay?

No deposit is needed. You can pay online when booking, or pay cash or cheque on day of delivery. Which option you choose will be on the booking form.

How long does it take to set up and dismantle?

It takes approx 10mins for us to set up and dismantle.

Are your products for indoor or outdoor use?

Most of our products are versatile and can be used indoor or outdoor. As a general rule our 12x12 castles and our dog/circus bounce and slide fit indoors. We have a shower cover available to hire that fits our rodeo bull and many of the garden games.

What power is needed?

One 13amp plug socket for each electrical product. We will supply a 25m lead for outside use, longer leads can be hired from us if needed. If there is no access to power we can also hire out generators.

How much does an inflatable cost to run in electric?

A lot less than you may think! Approx £5 per 12hours (depending on your supplier and rates)

What if I have booked for outdoor use and there is bad weather on the day?

You can cancel your booking due to bad weather upto 2hours before we are scheduled to deliver. Any bookings not cancelled 2hours before scheduled time will be honoured and therefore charged for. In some cases we may make the cancellation.

What are the hire times?

We are flexible with hire times, whether you need a product for a couple of hours or all day (12 hours), we will meet your needs. Prices stay the same throughout.

Can we hire overnight?

This a possibility but may occur additional charges.

Are you fully insured?

We are fully insured and have public liability upto £5million per person.

Do you supply supervisors with your inflatables?

No, unless stated in the items description. If you require staff, we can supply, In which case we will send out a fully trained, uniformed member of staff and charge an hourly rate.

Get in touch!

If you have any questions or would like help with your party of event then please get in touch!

Tel 07796 871141 - Email info@megabounce.biz